A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2025 - 11:25 UTC
Update
We are continuing to investigate this issue.
Posted Jul 30, 2025 - 11:02 UTC
Update
We are continuing to investigate this issue. On further investigation and testing, there appears to be no impact on incoming calls.
Posted Jul 30, 2025 - 10:30 UTC
Investigating
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.