Monitoring - We've released a fix for the sign-in issue and we are monitoring the results.
Sep 05, 2024 - 12:58 UTC
Sep 05, 2024 - 12:58 UTC
Identified - It appears some users are still experiencing sign in issues on both platforms.
We're investigating further.
Updates to follow
Sep 05, 2024 - 11:39 UTC
We're investigating further.
Updates to follow
Sep 05, 2024 - 11:39 UTC
Update - We are continuing to monitor for any further issues.
Sep 05, 2024 - 11:37 UTC
Sep 05, 2024 - 11:37 UTC
Monitoring - iOS:
A fix has been implemented for the affected users on iOS.
Ensure you are on the latest version by uninstalling and reinstalling the app from the app store
If you are unable to sign in after updating to the latest version of the app you will need to do a password reset.
Android:
App still pending approval from Google.
Sep 04, 2024 - 17:29 UTC
A fix has been implemented for the affected users on iOS.
Ensure you are on the latest version by uninstalling and reinstalling the app from the app store
If you are unable to sign in after updating to the latest version of the app you will need to do a password reset.
Android:
App still pending approval from Google.
Sep 04, 2024 - 17:29 UTC
Update - Fix has been developed and pending approval from Google and Apple.
Sep 04, 2024 - 14:41 UTC
Sep 04, 2024 - 14:41 UTC
Identified - We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.
- Some clients are unable to sign in to the android application
- Some clients are having issues initiating outbound calls
We are working on a fix which will be available as soon as possible.
Sep 04, 2024 - 11:13 UTC
- Some clients are unable to sign in to the android application
- Some clients are having issues initiating outbound calls
We are working on a fix which will be available as soon as possible.
Sep 04, 2024 - 11:13 UTC
About This Site
The uptime/downtime stats shown are valid from 26th September 2018.
Please refer to Incident History to see outages prior to this date.
Inbound calls
?
Operational
Outbound calls
?
Operational
API
Operational
SMS
Operational
Apps
Operational
iOS App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.