Identified - A change has been raised to deploy the hotfix to the platform at 7.30AM tomorrow.
We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.
Nov 03, 2026 - 11:41 UTC
We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.
Nov 03, 2026 - 11:41 UTC
Investigating - We are currently investigating reports that no dial tone is heard when initiating outbound calls.
This is currently not impacting the ability for outbound calls to connect but may impact call recording
Nov 02, 2026 - 17:22 UTC
This is currently not impacting the ability for outbound calls to connect but may impact call recording
Nov 02, 2026 - 17:22 UTC
About This Site
The uptime/downtime stats shown are valid from 26th September 2018.
Please refer to Incident History to see outages prior to this date.
Inbound calls
Operational
Outbound calls
Operational
API
Operational
SMS
Operational
Apps
Operational
iOS App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.