Identified - We have changed the auto updater so that it downloads the previous version, so no error messaging should appear now.
May 26, 2026 - 13:17 UTC
Investigating - Some users on older versions of the desktop app are unable to update to our newest version.
Users will need to delete and reinstall the app - we are currently investigating the cause.

May 26, 2026 - 12:55 UTC

About This Site

The uptime/downtime stats shown are valid from 26th September 2018.
Please refer to Incident History to see outages prior to this date.

Inbound calls Operational
90 days ago
100.0 % uptime
Today
Outbound calls Operational
90 days ago
98.84 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
iOS App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 28, 2026

No incidents reported today.

May 27, 2026

No incidents reported.

May 26, 2026

Unresolved incident: Desktop App Update Issues.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.