Identified - We've identified an issue meaning our billing emails are not being sent successfully.
We're looking to fix this and emails not sent will be retried upon resolution.

Oct 07, 2024 - 10:06 UTC
Monitoring - We've released a fix for the sign-in issue and we are monitoring the results.
Sep 05, 2024 - 12:58 UTC
Identified - It appears some users are still experiencing sign in issues on both platforms.
We're investigating further.
Updates to follow

Sep 05, 2024 - 11:39 UTC
Update - We are continuing to monitor for any further issues.
Sep 05, 2024 - 11:37 UTC
Monitoring - iOS:
A fix has been implemented for the affected users on iOS.
Ensure you are on the latest version by uninstalling and reinstalling the app from the app store
If you are unable to sign in after updating to the latest version of the app you will need to do a password reset.

Android:
App still pending approval from Google.

Sep 04, 2024 - 17:29 UTC
Update - Fix has been developed and pending approval from Google and Apple.
Sep 04, 2024 - 14:41 UTC
Identified - We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.
- Some clients are unable to sign in to the android application
- Some clients are having issues initiating outbound calls

We are working on a fix which will be available as soon as possible.

Sep 04, 2024 - 11:13 UTC

About This Site

The uptime/downtime stats shown are valid from 26th September 2018.
Please refer to Incident History to see outages prior to this date.

Inbound calls ? Operational
90 days ago
100.0 % uptime
Today
Outbound calls ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
iOS App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

Unresolved incident: Billing emails not sending.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.