Calls not connecting

Incident Report for CircleLoop

Resolved

The issue appears to be fully resolved and the faulty node has been retired. We're looking into underlying causes and mitigation steps to prevent recurrence.
Posted Dec 03, 2019 - 15:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2019 - 15:15 UTC

Investigating

We are currently investigating this issue.
Posted Dec 03, 2019 - 15:00 UTC
This incident affected: Inbound calls and Outbound calls.