A fix has been implemented and we're currently monitoring the results.
Posted Oct 10, 2018 - 10:59 UTC
Update
Testing is going well and will continue over the coming hours to ensure that calls come through reliably to our iPhone users. This fix is scheduled to go live tomorrow morning.
Posted Oct 09, 2018 - 16:41 UTC
Identified
A fix has been identified which is currently being tested.
Posted Oct 09, 2018 - 15:37 UTC
Investigating
We're currently experiencing a delay on incoming calls routed through to the CircleLoop iPhone app. We're treating this as our top priority and will post an update shortly once the issue and fix have been identified.