Outage
Incident Report for CircleLoop
Resolved
Service back to full operational standard.
Posted Sep 08, 2021 - 09:36 UTC
Update
Inbound and outbound calls appear to be back to full operational standard.
Continuing to monitor.
Posted Sep 08, 2021 - 09:09 UTC
Monitoring
A full fix has been implemented and both outbound and inbound calls appear to be working as expected.
Continuing to monitor.
Posted Sep 08, 2021 - 08:56 UTC
Identified
The cause of the issue has been identified and a partial fix has been implemented.
Further updates to follow.
Posted Sep 08, 2021 - 08:49 UTC
Update
Currently still under investigation, calls via app still not working.
Further updates to follow.
Posted Sep 08, 2021 - 08:45 UTC
Investigating
We are currently investigating an issue affecting both inbound and outbound calls.
In some cases, it appears neither connects as expected.
Posted Sep 08, 2021 - 08:13 UTC
This incident affected: Inbound calls and Outbound calls.