Degraded Performance

Incident Report for CircleLoop

Resolved

This Incident has been resolved.

Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature.

You can save them on a call, but the app will not display them temporarily.
Posted Dec 19, 2024 - 09:20 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.
Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature.

You can save them on a call, but the app will not display them temporarily.
Posted Dec 18, 2024 - 17:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 18, 2024 - 17:03 UTC

Update

We are continuing to investigate this issue.
Posted Dec 18, 2024 - 16:46 UTC

Update

We are continuing to investigate this issue.
Posted Dec 18, 2024 - 16:31 UTC

Investigating

We've been made aware of an issue which is causing degraded performance.
Most notable symptoms:
- extended time to sign in
- activities not loading

This is currently under investigation.
Updates to follow.
Posted Dec 18, 2024 - 16:11 UTC
This incident affected: API.