Outbound Calling Issues

Incident Report for CircleLoop

Resolved

This incident has been resolved.
Posted Jul 20, 2026 - 09:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2026 - 09:23 UTC

Update

We are continuing to investigate this issue.
Posted Jul 20, 2026 - 09:15 UTC

Investigating

We are aware of reports that some customers are currently unable to make outbound calls. Initial indications suggest this may be caused by an external issue, but we are actively investigating to confirm the cause.

During this incident, some customers may receive messages stating that their service has been suspended. Please disregard these messages while we continue our investigation.

We will provide further updates as soon as more information becomes available.
Posted Jul 20, 2026 - 09:02 UTC
This incident affected: Outbound calls.