Issue establishing outbound calls, or receiving audio on inbound calls

Incident Report for CircleLoop

Resolved

A fix for this issue has been now deployed and our testing shows calls are now establishing correctly. We will keep monitoring for any recurrence.

Posted Nov 26, 2019 - 14:19 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 26, 2019 - 13:35 UTC

Investigating

We are currently investigating this issue.

Posted Nov 26, 2019 - 13:15 UTC

This incident affected: Inbound calls and Outbound calls.