Degraded service, inbound calls to mobile numbers & SMS
Incident Report for CircleLoop
This incident has been resolved.
Posted Oct 12, 2020 - 16:03 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2020 - 13:03 UTC
We have been notified by Three (one of our mobile number suppliers) of a network issue that is impacting inbound calls & inbound & outbound SMS to CircleLoop customers who hold Three mobile numbers. They are currently working to restore service as a priority.
Outbound calls are not affected in any way.
Posted Oct 12, 2020 - 09:51 UTC
This incident affected: Inbound calls.